Feedback from previous guests about their experience.
76%
liked the hotel and would stay again
accessible location
excellent service
slightly dim room
location a bit outside the main city center
7.6/10
Very good
Rooms
7.8
Location
8.3
Service
8.5
Dining
7.7
Guest reviews
7.6/10
based on 7 reviews
9.0
9.0/10 based on 5389 reviews
Bert
United Kingdom,
March
2024
8.8/10
The hotel was lovely, offering a quiet and clean stay. The service was outstanding, with a special touch of a cat care package. The location, though slightly outside the city center, was convenient with easy access to transportation. Dining was delicious, showcasing fresh ingredients and good vegan options.
Rooms
8.0
The room was clean, quiet, and had a nice touch of darkness, great for summer stays but slightly dim in the winter.
Service
9.0
The staff provided excellent service, being very friendly and accommodating. The cat care package was a delightful surprise.
Location
9.0
The hotel is conveniently located close to the port and tram station, offering easy access to the city center in just a few minutes. The surroundings with shops and restaurants open 24 hours make the stay enjoyable.
Dining
9.0
The dining experience was excellent with a wide range of delicious food options and friendly staff. The vegan choices were much appreciated.
Facilities
9.0
The facilities were top-notch, encompassing everything needed for a comfortable stay.
accessible location
slightly dim room
William
United Kingdom,
February
2024
8.0/10
The hotel offers comfortable and clean rooms, with friendly service and a convenient location close to the port and tram stops. The dining options are diverse and sufficient, while the facilities provide a pleasant stay overall.
Rooms
8.0
The rooms were clean and comfortable, with excellent double or king-size beds.
Service
9.0
The staff was really friendly and always helpful.
Location
8.0
The hotel is conveniently situated close to the port and tram stops, making it easy to explore the area.
Dining
7.0
The dining options were diverse and sufficient, providing delicious and healthy meals.
Facilities
8.0
The hotel offers all the necessary facilities for a comfortable stay.
Harry
United Kingdom,
October
2023
7.6/10
I had a mixed experience at the hotel. The rooms were clean and nice, with a very comfortable double bed, but the morning construction noise was a bit of a nuisance. The service was friendly and efficient, always ready to assist. The location was good, being convenient and close to the harbor. The dining options were varied and of good quality. Overall, a decent stay with a few minor drawbacks.
Rooms
7.0
The rooms were small but clean and had an excellent double bed.
Service
8.0
The service was friendly and efficient.
Location
8.0
The location was convenient, quite close to the harbor.
Dining
8.0
The dining options were diverse and of good quality.
Facilities
7.0
The hotel facilities were satisfactory.
Sammy
United Kingdom,
August
2023
7.8/10
My stay was quite pleasant overall. The room, although a bit on the small side, was very clean and had a big kingsize bed, but lacked a proper desk for work. The staff was super friendly and provided great assistance. The location, while not in the city center, was convenient with easy access to transportation. The dining options were above standard but a bit limited for the price paid.
Rooms
7.0
The room was spacious and clean but a bit small.
Service
9.0
The staff was super friendly and always helpful.
Location
8.0
The location was nice, close to transportation options and within easy reach of the city.
Dining
7.0
The dining options were above standard but a bit limited considering the hotel's price.
Facilities
8.0
The hotel had all the basic facilities needed for a comfortable stay.
Paul
United Kingdom,
July
2023
7.8/10
I loved the stylish and cozy rooms with thought-provoking pictures, but service lagged a bit in keeping up with refilling food. The location, right by a tram stop, was convenient for getting to the center quickly. The dining experience was impressive but limited for the price. Overall, a fresh and stylish hotel with a few service hiccups.
Rooms
8.0
The rooms were comfy and cozy, designed with stylish decor and thought-provoking pictures from HIM music video. I appreciated the high-quality cosmetics without SLS.
Service
7.0
The staff was very friendly and efficient, but there were slight delays in refilling food and cleaning tables at times. However, the effort to accommodate everyone's preferred timings was a nice touch.
Location
9.0
I loved the decorations and the cute dragon theme of the location, and being close to the tram stop made it super convenient to reach the center and other attractions quickly. However, the hotel being in an industrial area might not suit everyone's preference.
Dining
7.0
The dining experience was impressive with a good variety of high-quality food, but it felt slightly limited considering the hotel's price point.
Facilities
The property had great facilities overall.
Ken
United Kingdom,
July
2023
8.6/10
The hotel offers beautiful and comfortable rooms with interesting decorations and a big panoramic window. The service is very nice and accommodating, even providing a cat care package. The location is convenient, just a tram ride away from the city center. The dining experience was delicious and plentiful, with polite and friendly staff. However, the breakfast could be improved in terms of quality. The facilities are well-maintained and enjoyable.
Rooms
9.0
The rooms were beautiful and very comfortable with good sound isolation and a comfy bed.
Service
9.0
The service was great, with staff providing excellent service and amenities.
Location
8.0
The hotel is in a fairly good location with easy access to the city center via tram.
Dining
8.0
The dining experience was delicious and plentiful with a variety of sweet and savory choices.
Facilities
9.0
The facilities are well-maintained and offer great service options.
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